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1
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TX911.3
.C8
C8
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Customer-service
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California, [ United States ] : Glencoe , 1984
|
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23244
|
|
2
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|
|
|
HF5415.5
.D3
|
Total customer service : The Ultimate weaper
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New York, [ United States ] : Harper and Row Publishers , 1989
|
Davidson, William H.
|
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34101
|
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3
|
|
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HF5414.5
.A4
|
The only thing that matters : bringing the power of the customer into the center of your business
|
New York, [ United States ] : Harper Business , 1992
|
Albrecht, Karl
|
|
36710
|